https://www.gypsyblack.com/work daily 0.75 2017-06-21 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1498011744186-FXNXN7TS9U60Z5S8J3S4/20151106_151453.jpg Work https://www.gypsyblack.com/about daily 0.75 2018-03-18 https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1410210555855-N29TNUAMCINE2SQE73XN/Spaces05.jpg About https://www.gypsyblack.com/home1 daily 0.75 2021-05-12 https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1412380936909-3NDYSVN9D7FZDQHHCO0P/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1412380988400-7DYABALOM24UK4TSXH5L/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1412381139286-DM6BAWCRHNKPBLGZ3QER/Lima01.jpg Home https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1395955434731-LVEZVMZQN910WQRPIL68/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1395955444921-ZCSKBERFZUU15D3PXXYI/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1395955459651-FWS5D2GG5OD4R06Z30LN/image-asset.jpeg Home https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1521427284294-U8T8X241FLBN9SH2SNET/glenn-carstens-peters-203007-unsplash.jpg Home Photo from unsplash.com https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620360442936-IOCAFRTHY9KB5ZLFZL2V/Screen+Shot+2021-05-06+at+10.06.09+PM.png Home https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620784196584-5TH5FNK6A13PMCA55MTM/Screen_Shot_2021-05-11_at_7.00.04_PM.png Home - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620360467949-Z7Q3VTVR3KB95JRJQQMA/Screen+Shot+2021-05-06+at+10.05.17+PM.png Home https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620360931077-HDD7QJ0MX3QAVVSV3Y7Q/Screen+Shot+2021-05-06+at+10.02.26+PM.png Home https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620360950100-EURY4EPICA1NPSZWE4OQ/Screen+Shot+2021-05-06+at+10.02.06+PM.png Home https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620360967882-6IEZV44GRWE73DNOCR9J/Screen+Shot+2021-05-06+at+10.15.13+PM.png Home https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1395951531371-UHVVQPY7DU2MY6Z73FW2/hayden-header.jpg Home https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1521427491929-OU42NWZ4R7G6E0JORUUG/RR_Illus.png Home https://images.squarespace-cdn.com/content/v1/5310cef7e4b08602cbfa36bf/1395955205458-ZLXK1IA8UW02PSI1IT20/image-asset.jpeg Home - Transient https://www.gypsyblack.com/mobile-swipe daily 0.75 2017-07-26 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499355263346-FMEN5BK34812WK2XO0JF/image-asset.jpeg Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310632028-84XEBD5BO6OG3O4OG942/image-asset.png Mobile Swipe The full flow https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499354576908-H59VGYHXE2OJE4G6IL9F/image-asset.png Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310404177-U1XDUSTUYY3YRCI86RX6/image-asset.png Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499309997263-H6J7MKX570F1VVPR4EZR/image-asset.png Mobile Swipe We wanted to introduce this new experience and train the user how to interact with the interface. All of the screens were made so that there was no scrolling on an iPhone 5 or larger screen. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499355280829-EC2253U8LQSSWIFSEJ40/image-asset.jpeg Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310185857-DTZQ5ZWG9HKWZ901OG5Q/image-asset.png Mobile Swipe Since we couldn't build out the whole flow, I created some copy that would feel like a natural transition from this one question per page feel into the traditional form. We d.idn't want the customers to drop off due to the change in experience https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310165989-CYTUAEJ1MUD4C1Y0CMLA/image-asset.png Mobile Swipe The questions continued using the swiping motion as you fill out the form. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499354535570-MHFBHQMOQEBBHU5X98G6/image-asset.png Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310803905-GKZ8AKVE0XYQST6HHV42/image-asset.png Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310439053-UR46B8J4W8WXQ8OP4EFF/image-asset.png Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310058676-TO7A2TWRS5J8UPIZAQWA/image-asset.png Mobile Swipe We then gave a confirmation screen that reinforced what they just performed. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499310487961-IPJ3O3THE6E8K98WJLQQ/image-asset.png Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499355377928-8OEQEPQBC2L3065DZ2PD/image-asset.png Mobile Swipe https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499314210733-ZP95JADR3TXH0V1NYKQY/SwipeScreensCustomerInfo.png Mobile Swipe https://www.gypsyblack.com/virtual-assistant-for-android daily 0.75 2025-03-24 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114954701-XJY6VX4G2LB5F9HC5BX6/image-asset.png Virtual Assistant for Android Snackbar : Used to tell the user where the virtual assistant navigated them and offer a way back. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114975516-59T3SXE4IH7DSZOWWPS2/image-asset.png Virtual Assistant for Android Feature Discovery : Used to tell our users about the virtual assistant and why they might be interested in it https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114554466-F17K54XSYVXDEIMGL098/image-asset.png Virtual Assistant for Android iOS Virtual Assistant Answer https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114445668-83IXSD8QPM6CZS20BY3V/image-asset.png Virtual Assistant for Android Kate Branding Icon https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114754918-R3299C6NICD055Q2E0RB/image-asset.png Virtual Assistant for Android https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1501031979583-E9B88SPHXLIQBM8RLP07/image-asset.png Virtual Assistant for Android The full set of mockups, including some options around the feature discovery component. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114476187-PGQGSA239QXXTWDBDQ3L/image-asset.png Virtual Assistant for Android iOS Virtual Assistant Home Page https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114929870-Z3HZOWL856Q06N90MZFY/image-asset.png Virtual Assistant for Android Hierarchy : Wanted to show question and answer while still feel like Android https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499114658897-N7XWDQ5PAGY3U5MVU8AF/Virtual+Assistant+Wireframes Virtual Assistant for Android Wireframed flow created in Adobe XD https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499314145408-AGQK944R9L1PA80F4I0B/va_wireframes.png Virtual Assistant for Android https://www.gypsyblack.com/my-process daily 0.75 2025-03-19 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1500840727495-WJD9F8MSHEDJ1J1IK8DE/steinar-engeland-198082.jpg My Process https://www.gypsyblack.com/about-me daily 0.75 2025-04-17 https://www.gypsyblack.com/renters daily 0.75 2018-08-06 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1498427504784-KXNWG1UFKAD9R2J3ZY9N/Screen+Shot+2017-06-25+at+5.49.09+PM.png Renters Quote Redesign https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1498427504937-TC8TO609IBYGU677K3H6/Screen+Shot+2017-06-25+at+5.50.04+PM.png Renters Quote Redesign https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1498427505603-W8IWL0A6EB4J40HJGMHH/Screen+Shot+2017-06-25+at+5.50.28+PM.png Renters Quote Redesign https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1498427993958-C2WHSG5895QS3MPBBIOI/Screen+Shot+2017-06-25+at+5.57.45+PM.png Renters Quote Redesign https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1498427994199-U6RPJ5URF0UBK7X26MV1/Screen+Shot+2017-06-25+at+5.58.03+PM.png Renters Quote Redesign https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1498427994688-X1GDIW5IID5NDXKCQ9NC/Screen+Shot+2017-06-25+at+5.58.38+PM.png Renters Quote Redesign https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499353753346-9XOR5GI4GTXI9LWQC845/image-asset.png Renters Quote Redesign Complete the form as you go. This version was testing showing the customer the completion of the form while they are filling it out. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1500840175138-4KAB82JZEQ9XV73J8WV0/image-asset.png Renters Quote Redesign https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499353766968-DZU2SVQA8QFF06XYY0WZ/image-asset.png Renters Quote Redesign Widget model. This form tested having easy to click buttons and easy access to help from the virtual assistant. We also played around with a quote estimator that would get more accurate as you went through the quote process. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499353713016-7MJ7P69VWKQNVOSVBICZ/image-asset.png Renters Quote Redesign Full Conversational Model. This experience was intended to test only having one input to both ask questions and to answer the question given. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1499314280764-WMHYPO43QRPAVWMR8P1L/DiVA+R+Teaser+.png Renters Quote Redesign https://www.gypsyblack.com/geico-explore daily 0.75 2021-05-07 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1533515612558-CKC59GS9IUWYK836SFTI/Header+Image.png GEICO Explore - AR Experience https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1533516679406-4WEE4XV200976T6LZ3GD/Find+Gas+Main.png GEICO Explore - AR Experience Find Gas Feature Finding the closest gas station was one of the two functionalities introduced with the first public release. It allowed you to see the closest and cheapest stations near you. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1533517228685-9GB4CDWY52N0YQF6IBOK/iPhone+X+Customize.png GEICO Explore - AR Experience Arc Menu By changing the menu, our customers are able to see any combination of items on the screen. They don't have to switch views to see everything. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1533516862478-SD82O3YIBRMQD33BV230/Car+iPhone-8-Plus.png GEICO Explore - AR Experience Find Your Car Feature Marking your car to find later was something brand new to the GEICO app. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1533517608261-GVXWN5NQLQGNJKS2ZFNC/iphone+X+Info.png GEICO Explore - AR Experience Updated Button Design By moving all of the buttons down to the bottom of the screen, we made them more in reach for our customers. https://www.gypsyblack.com/mobile-compare daily 0.75 2021-05-10 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620620618747-WP8HF6E215US2FO1TT6U/Screen_Shot_2021-05-10_at_12.15.20_AM.png Mobile Compare Table Some Design Explorations of the header area https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620620988920-4EXPVNK1PX3FNSAEGM5T/Screen_Shot_2021-05-10_at_12.27.27_AM.png Mobile Compare Table https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620356982758-EMYYWGJ0MWXZVAATB81R/Screen+Shot+2021-05-06+at+9.09.12+PM.png Mobile Compare Table https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620620876361-TJ6HWVZA6YEP8KXXZRHV/Screen_Shot_2021-05-10_at_12.15.40_AM.png Mobile Compare Table Options for screen shots on mobile https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620620574486-H3FABG589OYSZ8WO2BGA/Screen_Shot_2021-05-10_at_12.19.31_AM.png Mobile Compare Table https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1620621014737-TBNFZ8CEGZ6EZMD1UT41/Screen_Shot_2021-05-10_at_12.27.18_AM.png Mobile Compare Table https://www.gypsyblack.com/bulk-vin-upload daily 0.75 2025-03-24 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/eb5df6e3-ec0e-4a06-979e-92e0bd960d09/Screen+Shot+2025-03-23+at+9.54.28+PM.png Bulk VIN Upload - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/8219f699-7341-4dc7-8cb8-adc1e3775eab/Screen+Shot+2025-03-23+at+9.34.04+PM.png Bulk VIN Upload - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/70feb213-9bea-4dcd-a189-d3e90ef791a7/Screen+Shot+2025-03-23+at+9.37.14+PM.png Bulk VIN Upload - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/5b4de202-28a9-45f6-a4b1-0b91038bd664/Screen+Shot+2025-03-19+at+7.34.12+PM.png Bulk VIN Upload - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/dbf05413-0afd-434d-a6d9-975a8baf22b2/Screen+Shot+2025-03-23+at+9.38.01+PM.png Bulk VIN Upload - Make it stand out Simple layout concepts and enough of the process to share with the engineering team. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/a221caa1-98f4-4b8b-90d0-0c9f7f89c742/Screen+Shot+2025-03-23+at+9.54.14+PM.png Bulk VIN Upload - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/390bc6a6-72e1-47b6-9c01-7563b18824ad/Screen+Shot+2025-03-19+at+7.30.29+PM.png Bulk VIN Upload - Make it stand out It may not look like much, but it saves a bunch of time. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/e5a6f87d-5ce7-4005-a984-54305b2b58fd/Screen+Shot+2025-03-19+at+7.08.33+PM.png Bulk VIN Upload - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.gypsyblack.com/comm-auto-flow daily 0.75 2025-04-22 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/65ea881a-af4c-4a9e-a5e2-e32800b82afd/Screenshot+2025-04-03+at+1.21.20%E2%80%AFPM.png Commercial Auto Quote Flow MVP https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/5ef29fd9-1525-4816-ba16-cd0e3baf38d7/Screenshot+2025-04-03+at+1.45.41%E2%80%AFPM.png Commercial Auto Quote Flow MVP - Make it stand out The initial results page after inputting the customer info https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/aeb599c1-c9ea-47bf-b786-90996c08776e/Screenshot+2025-04-03+at+1.38.40%E2%80%AFPM.png Commercial Auto Quote Flow MVP - Make it stand out Instead of getting a granular business type, we grouped them into three buckets. The internal associate would later correct this https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/26cbca42-15ab-447f-85cc-bca47b052abb/Screenshot+2025-04-03+at+1.39.29%E2%80%AFPM.png Commercial Auto Quote Flow MVP - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/1e8a6868-263b-4535-95db-396466ee3fa2/Screenshot+2025-04-03+at+1.38.47%E2%80%AFPM.png Commercial Auto Quote Flow MVP - Make it stand out We wanted the ability to add the drivers license number and state, but don’t actually need that info until the bind flow. We did need the name and age of all of the drivers however, hence why those are not optional https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/f5d0ebf2-1b80-4743-854e-d2151e343b21/Screenshot+2025-04-03+at+1.28.04%E2%80%AFPM.png Commercial Auto Quote Flow MVP The internal system built in Google Sheets versus the external facing quote application https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/2c54d440-a835-4a01-b10f-6611b080bc25/Screenshot+2025-04-03+at+1.45.55%E2%80%AFPM.png Commercial Auto Quote Flow MVP - Make it stand out The pricing screen with an estimate based on the coverage levels https://www.gypsyblack.com/submission-editing daily 0.75 2025-04-24 https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/af8822d4-ace9-411f-8066-bd7443e9e344/Screenshot+2025-04-09+at+11.57.14%E2%80%AFAM.png Submission Editing - Make it stand out Floating sidebar that underwriting uses to see the most important info to them. This sidebar follows the user down the page. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/f8c3ddb2-9715-4719-89c5-19384dc93278/Screenshot+2025-04-09+at+12.08.30%E2%80%AFPM.png Submission Editing - Make it stand out All of the flows mocked out for the Dev team in this beast of a file. This was done in Adobe XD, so all of the screens are on the same page. There was a table of contents page so you could jump to the flow that you wanted to focus on. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/56515dc7-16ff-4490-9e4e-adbb471ec4e8/Screenshot+2025-04-10+at+10.54.08%E2%80%AFAM.png Submission Editing - Make it stand out Slide created by presented to management on results after 37 days. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/f78642dc-4f68-441c-8e09-34c442f8e414/Screenshot+2025-04-09+at+11.38.20%E2%80%AFAM.png Submission Editing https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/fe5fb3f5-fb90-4a1d-8e88-b6ef8ffbf7d6/Screenshot+2025-04-09+at+11.48.08%E2%80%AFAM.png Submission Editing - Make it stand out Prior Screens, with all possible combinations of decisions an agent could get on a submission. Each decision has different content shown and different actions possible on the screen https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/08131cc3-8ef0-4b7f-a6b0-92934d1472b5/Screenshot+2025-04-21+at+11.03.53%E2%80%AFPM.png Submission Editing - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/77ffd9e6-7fb4-4103-b2b5-66b3b053c32a/Locked+out+Screen Submission Editing - Make it stand out What the users would see if an underwriter had edited the file. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/b505238e-57d3-45f6-8511-9caf561cfac3/Screenshot+2025-04-21+at+11.03.38%E2%80%AFPM.png Submission Editing - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/4fa7033b-12a4-4e29-aabc-86e8733dc00c/Screenshot+2025-04-09+at+11.59.41%E2%80%AFAM.png Submission Editing - Make it stand out Early concept of what this could look like with what info would not be shown to our external users https://images.squarespace-cdn.com/content/v1/591e4e059f74562c8bd4f697/dcf61295-a595-4063-b510-e678311faf06/Screenshot+2025-04-21+at+11.00.26%E2%80%AFPM.png Submission Editing - Make it stand out Flow for devs for all of the versions of the file. 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